FAQ

Can you make any type of sofa?

We can make sofas in all types of styles and designs, however complex, but we do not at this time make styles incorporating wood inlays.

Do you just sell sofas and armchairs?

No, we also make and sell a range of other products including sofa beds, stools, ottomans, cushions, throws and headboards.

Can we use our own fabric?

Yes, although we would then be unable to offer our usual fabric guarantee. If you are buying the fabric for yourself we can usually source the same fabric for you to protect your guarantee.

Can you source fabric for us if we want some from a supplier not listed on your website?

Yes in most cases. We have accounts with additional suppliers not listed on our site and are always adding new to accomodate customers requests where feasible.

Do you make furniture in leather or faux leather?

Yes, we sell the finest quality leather in many colours and textures. We have a wide selection of faux leather in various textures and colours that appears very authentic, is exceptionally tough and wipes clean.

Do all your sofas convert to sofa beds?

We can build single, small double and double beds into almost all our sofas. The base designs will need to adapt in some styles to accommodate the bed mechanism which requires lower feet.

Our sofas are so well made and comfortable you wouldn’t believe there was a bed incorporated. Click here to find out more...

Can I buy remotely i.e. without visiting Country Sofas in person?

Yes, choose from our standard range of sofas or we can work from drawings, sketches, photographs, fabric samples etc. by phone, internet or post and can send you fabric samples to choose from.

Can we hold a design meeting with you at our premises?

Under certain circumstances, within comfortable travelling distance, Country Sofas can visit your home for a design meeting with accompanying fabric samples. Please enquire for further details.

How long will it take for me to receive my sofa?

Having paid your deposit and understanding your fabric is available; your sofa is usually ready to ship to you within four to six weeks. With prior negotiation it is possible to shorten this time frame significantly, please inquire.

Where will you deliver to?

We deliver worldwide wherever possible - see the Delivery page for more details.

How are deliveries arranged? Can you deliver at an agreeable time for me?

Delivery will vary according to personal arrangement, location and carriers.

We agree a time frame at ordering and keep you informed of progress. When your furniture is ready for shipping we will contact you to arrange a mutually agreable window for delivery, usually a specific day with a reasonable time allocation. Please discuss your personal delivery needs with us.

How do I contact New Town Sofas to visit the factory showroom?

For those in the Manchester area wishing to visit New Town Sofas please call New Town Sofas directly on 0161 4803444 and mention Country Sofas.

Can you make loose sofa covers?

Yes, the Melissa and Georgina styles can both be made with loose covers which can easily be removed and cleaned. This includes the cover for the main frame of the sofa as well as the seat, back and cushions.

Please note that our other sofa styles all include removable, back and seat cushions for easy cleaning so, combined with arm caps, a full loose cover may not be necessary.

Do you reupholster sofas or chairs?

Yes, we can restore your beloved piece with the latest fabrics, click here to find out more...

Do your prices include VAT and can I request a VAT invoice?

Yes, all our prices are VAT inclusive and we will provide a VAT invoice on request, where applicable.

Do you make Contract as well as domestic furniture?

Yes, we can supply for Contract use, please get in touch to find out more.

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